PDA

View Full Version : SquareUP for iPad



screamforadream
03-27-2012, 09:08 PM
Hey guys,

Who out there uses Square Up? I just signed up for it and won't have my card reader for another week or so, but I downloaded the app onto my iPad, made a bunch of items and whatnot and tested it out. I can't believe it sends free text messages or an email to your customers as a receipt, if they'd like one! And the reader is free, and they only take something like 2.75% of each transaction, that seems VERY reasonable. Who out there has some reviews or opinions with this system? I love it works for cash as well and you can view your history at any time, issue immediate refunds, and the money is in your account the following business day. I'm trying to not be too excited, as I'm sure there has to be some horror stories, so anyone else out there have any pros/cons about this way of processing payments?

sophisticatedterror
03-27-2012, 09:19 PM
Works fine for me! Even used it at tw for transactions.



Kale

Allen H
03-27-2012, 11:32 PM
I borrowed a friends Ipad at the show and used square on it. It was awesome! best advance in haunt technology in 10 years. It takes credit cards and it will send a reciept to guests even if they paid cash. Two days after returning from the show...I bought an ipad. Now my monster museum will take credit cards at the ren faire, and my haunt will take cards at the counter as opposed to having guests walk 100ft to an ATM.

the ogre
03-27-2012, 11:42 PM
yes yes yes. i completly and whole heartedly endorse this method. we used this on all of our transactions at TW. Quck and easy and really got everyone in and at of the booth in a timely manner. I too bought an ipad as soon as i returned home so we have 2 at all times.

HauntedPaws
03-28-2012, 12:44 AM
Maybe wise to invest in a Kiosk to hold it so someone doesn't walk off with your ipad or drop it and then sales are done for the night. Also prevents hitting the home key.

Wellinton
03-28-2012, 02:43 AM
Will it store all those emails for a marketing campaign several months later?

rwrussom
03-28-2012, 12:22 PM
Thank You. That is amazing!

screamforadream
03-28-2012, 01:07 PM
I'm glad that no one has posted any horror stories! That eases any concern I've had! I can't wait for it to come in, it will be VERY important!

And ooh! That's a great question, I wonder if it does keep the contact information on record, it'd be really handy! I'll send an email to the company to ask.

And we will have a kiosk, and the only person handling our sales is my girlfriend who handles just about all of my money lol, the girls a genius with saving, I wish I was half as good at budgets and handling money wisely as she is haha. The ticket booth is going to be built tougher than a brick shithouse as well, the entire thing is a room of itself, dropbox, VERY thick plexiglass window, blinds for cash drops, the whole nine yards, every security measure we can take we have. I'm not about to let anyone hurt the future Mrs lol ;)

Evernight
03-28-2012, 01:48 PM
I tried SquareUp and just could not get the card reader to work right - maybe 1 out of every 8-10 tries would work - even swapped the reader 3 times. We ended up going with an Intuit App - which is basically the same thing just a different company and it works great for us so far. I have heard alot of good things about both companies so it sounds like yours works just fine.

HauntedPaws
03-28-2012, 02:16 PM
I'm glad that no one has posted any horror stories! That eases any concern I've had! I can't wait for it to come in, it will be VERY important!

And ooh! That's a great question, I wonder if it does keep the contact information on record, it'd be really handy! I'll send an email to the company to ask.

And we will have a kiosk, and the only person handling our sales is my girlfriend who handles just about all of my money lol, the girls a genius with saving, I wish I was half as good at budgets and handling money wisely as she is haha. The ticket booth is going to be built tougher than a brick shithouse as well, the entire thing is a room of itself, dropbox, VERY thick plexiglass window, blinds for cash drops, the whole nine yards, every security measure we can take we have. I'm not about to let anyone hurt the future Mrs lol ;)

Then how do you plan you have them sign? You might think to use bulletproof resistant Lexan rather then plexiglass with a deal tray and a signing pad.

screamforadream
03-28-2012, 05:24 PM
Psshhh, like signing is important.

That and I thought signatures were only required for purchases $15 or more? That's how my work does it at least lol. But I tried a test for $20 to check that, (issued a refund 2 seconds later too obviously) and didn't have to sign.

Does anyone know the dollar amount in which Square requires a signature?

Wellinton
03-28-2012, 06:28 PM
I think the card issuing Bank assumes the risk up to $30 for unsigned sales drafts. Over $30, you, the merchant assume the risk if you decide not to ask for a signature. That is how it used to be in Canada. All face to face merchants have chip readers in Canada now, or they risk liability. Signatures are no longer required, just PIN numbers.

MovieRelics
03-29-2012, 03:20 AM
I've been using square for a long long time and it's a great app! Especially when they were the only CC processors at the time with no fees. Just the flat % which cause Visa and a few other CC companies try to sue them because they saw the winds of change finally hitting them. The only real complaints that I've seen with them was that their scanner wasn't encrypted, so it passed the numbers in the clear to the app. But now they are shipping out encrypted scanners, so if you just signed up, then you should have the new ones. I just signed up to try the PayPal Here service, so I'll be giving a choice to my customers which they want to use and see how different / better the paypal service is. But so far, Square has been great.

Frightener
03-29-2012, 08:11 AM
I'm assuming this needs the internet correct? I've never owned an apple. Never cared for them. I don't even work on them at my PC shop.

So with my future building not having broadband internet, this probably isn't ideal for us is it?



Dewayne

screamforadream
03-29-2012, 11:47 AM
The program can be run to keep track of cash transactions with out the use of Internet, to accept cards and send email/text receipts you need Internet. My building doesn't have Internet at the moment, but that's what wifi is for! We're getting a router just for this purpose. Or I may just get an iPad that has 3G or whatever. I could also use it on my phone, but it's not something that I really want to do....for obvious reasons haha.

HauntedPaws
03-29-2012, 12:01 PM
You need either cellular or internet access of some sort. If you have an existing phone depending on your provider, you can turn it into a cellular modem and run wifi off it. You can not do cellular service for only the months you are open either.

sophisticatedterror
03-29-2012, 12:19 PM
One other alternative to square up would be event Brite, which offers a pos interface for your iPad, much like square up but a bit cleaner IMO. We will be using this for our haunt. [url]Www.eventbrite.com




Kale

Frightener
03-29-2012, 03:51 PM
Yeah, I'm not sure if that building has it, but for 3 to 6 miles either direction on the hwy, there's maybe 3 homes and that's it. No towers that I can see. I use to sell Sprint and can probably get an Ipad w/ my service but I'd have to check. The main thing is, SERVICE in that area! I doubt the have cable or dsl internet :( BUT, that's another question to ask when we have our last meeting in 2 days.


This looks great though! With today's day and age of technology, we'll all HAVE to have something like this, at some point, and probably very soon.


BTW: When I was on AT&T's website, it talked about a non contractual agreement with set amount of data usage per month! ... with the purchase of a new Ipad. So if this is rolling, that'd be nice for this very application.


Dewayne

BigT
03-31-2012, 11:04 PM
I too was looking at this thing for use at my haunt, but was a little skeptical. Then I went to TW, and dealt with numerous vendors who were using it on various devices. I never once had an issue with any vendor using Square. I had plenty of issues with other vendors using other apps (card would not read, transaction would not go through, etc etc). I'm sold, IF they can run this on WiFi. I don't have cellular service at the haunt, so I will be installing a commercial HotSpot there so I have Internet access.

Has anyone tried it with WiFi?

HauntedPaws
04-01-2012, 12:33 AM
As long as you have an internet connection you'll be find. Apps can't tell the difference between wifi and cabled. However it is possible to hack a wifi so be sure you use encryption on your connection/wifi which will thwart less skillful hackers.

MidnightEvil
04-02-2012, 10:19 PM
I used mine on my ipod, we have wifi hot spot in the ticket booth
At the time I didn't want to go out and spend the big bucks on a iphone
or a new ipad when I already a ipod touch. The ipod touch worked just
fine for us

BigT
04-10-2012, 09:38 PM
Thanks guys, I ordered mine and set it up, and the reader came today! YEA! Another logistics problem solved.

screamforadream
04-10-2012, 09:47 PM
The reader is so flashy lol, it makes me happy, and the sticker things for like "American Express, Visa, Mastercard, Discover" patches make me feel professional haha. First hint of "it's real!" before build starts.

That and the 60+ wall panels, $$$$$ in props, costuming, lighting, a couple animatronic armatures, etc in my basement are helping haha, not to mention the giant tractor trailer on it's way here from Colorado.

CAN I JUST GRAB THE KEYS AND START BUILDING ALREADY OR WHAT??

Frightener
04-13-2012, 08:13 AM
"CAN I JUST GRAB THE KEYS AND START BUILDING ALREADY OR WHAT??"

I hear ya! We lost our prime spot due to the owner being stupid and greedy. But now we're looking at our #1 backup spot. 6,000+ sq ft ex church, now ex daycare. This thing is so cool, I bet we only have to build about 35 wall panels! if that! Rest will just be carved foam and w/e we need to build the caves.

I can't WAIT to get the keys and start building!! My budget for props and emergency just increased significantly!

This new building is under contract with a realtor. We've already got an agreement to rent to own, but we can't move until the contract is up, otherwise she'll have to pay the realtor. Shady I know, but it's not me doing it lol.

Anywho, we're IN TOWN! So we'll have great internet options so getting the Square should be ez pz. Ok, well easily obtained. The learning curve of me and my help is another story. Hopefully it's easy to setup. I don't know about Horror in the Hollow, but I know that there's not a SINGLE HAUNT in this area able to take CC's! Maybe different this year but hey, if so or not, doesn't matter imo. The mere fact of having the capability means MO MONEY SPENT!

Anyone know if you can have 2 of these things on the same account? I'm sure it's possible but just asking.
PS* How "easy" is it to use on an Ipod Touch? Or would a Pad be better?? Are there any droid tablets out there that'll do the thing cheaper?

Dewayne

BigT
04-14-2012, 02:01 PM
Just got mine about two weeks ago and have it set up on both my iPad and my iPhone. I was having some problems reading cards through the iPad for some reason, but no problems when I switched to the iPhone. Either way I was able to quickly complete a transaction and watch the money get deposited. I like it on the iPad because of the size of the screen and the ease of using the application on the iPad. The iphone is easy but a little harder to see because of the screen size.

Frightener
04-15-2012, 02:13 PM
I tried to "rent" my sister in law's android samsung. Looks like I'm buying myself an Ipad lol. She doesn't go a day without using that thing apparantly haha. She's truely a mini-game lover! Which is cool though, she don't ever want '/ need much, so I'm glad she's having so much fun with that thing.

BigT
04-15-2012, 06:54 PM
I am in the telecommunications business as well as this crazy industry so I am always getting articles and such about the industry and about new trends. I ran across this information this afternoon and think this is extremely important for this eof us new to charge card stuff in our haunts. Great rules to live by! The article deals with 4 rules that every business needs to follow to keep from getting in trouble, and given the extreme portability and user friendliness of the Square device, this certainly applies to to us! Check out the article, but in case you have trouble getting to the article


http://www.businessinsider.com/use-credit-card-processing-apps-without-getting-sued-2012-4

1) Donít let anyone else touch your dongle. Yes, those cool gadgets that Square and PayPal Here use to read credit cards are cool, but that doesnít mean you should be passing your phone around for everyone to play with.
The only people who should ever handle your dongle Ė the little thing you plug into your phone Ė are you and perhaps one of your trusted employees. That way you can make sure that every transaction processed is legitimate and accurate. The damage someone can cause with just one misplaced reader can be devastating, so keep a careful watch on that little bauble at all times.

2) Only make transactions on your business network. To prevent any card-processing issues from carrying over into your personal life, you should use your card reader as a dedicated business device only. The device should stay on the company network and make deposits only to the company account. Not only will you reduce the chances of downloading malware from a corrupted smart phone (itís easier than you think), youíll also keep your personal finances safe from investigation should you ever be audited for processing what turn out to be fraudulent credit card payments.
3) Review every transaction at the end of the day, every day. Youíd be surprised at how many credit card payments youíll end up processing with one of these apps. Square alone processes more than 4 million transactions per day. Since these transactions can really pile up over time, you should make it a point to review your history at the end of every business day to make sure everything checks out. If you find a breach or suspicious charge from someoneís card, then report it immediately. The sooner you can address security issues, the better off youíll be Ė at least in the eyes of the courts.
4) Do not store any card numbers. The biggest no-no of the PCI regulations is keeping card information on a server thatís connected to the Internet, since that invites hackers to come and raid your network. Because smart phones and tablets are pretty much always connected to the Internet, you need to make sure that your processing app isnít saving any card information from the credit card payments you run through it. Many times, the app will take care of purging this information for you, but you should always check to make sure you arenít holding on to any data that could get you in trouble.