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screamforadream
07-18-2012, 10:19 PM
Do any of you guys use a separate phone for your haunt?

I was thinking of doing a mobile plan, so that I don't actually have to be ON location to answer the phone.

Who do you use? Who do you think is the most affordable?

rfsystems
07-19-2012, 05:51 AM
We publish one number On all our marketing material and have it forwarded to a mobile phone so calls can be answered by who ever is in charge that night.

As mobile phones have become so cheap, you could get a prepaid phone just for the months of operation, but if you're going to be around year after year, I'd reccomend securing a more permanent number once you can afford too. I know you can get a number through AT&T that they call a re-direct that isn't installed at a physical location but can be setup to ring on another line. (incoming calls only)

SeanMassacre
07-19-2012, 02:44 PM
I recommend using Google Voice. You can have it ring up to three different cell phones, that way calls are never missed.

Frightener
07-19-2012, 04:24 PM
Sounds good on that google voice, is it hard to setup?


Dewayne

MovieRelics
07-19-2012, 05:44 PM
I'd recommend Google Voice also. Takes around 2 mins to setup and can have all calls forwarded to any phone you want.

pickle
07-19-2012, 05:56 PM
Is there a way to see that the number being forwarded is for your haunt biz & not personal? Just wondering if that could be done?




P.

screamforadream
07-19-2012, 09:35 PM
I would use Google Voice, but I am concerned with it actually using it since my cell is primarily used for my DJ business, and I can't really tell whether someone is calling for Decimation ScreamPark (our haunt and entertainment center) or for my DJ services. I really need a different number, and Google Voice didn't give me an option of using a different number (i.e having someone actually dial the number we'd like, and have it come to my number).

beardedbil
07-19-2012, 09:42 PM
Google voice can make it ring your own number. So for instance, if you
are assigned 123-456-7890 as a phone number from google voice, Program that number as a contact in your cell phone with a name such as "haunted house." Now anytime someone calls, you will see haunted house and know to answer it appropriately.

kennyny
07-19-2012, 09:47 PM
I would use Google Voice, but I am concerned with it actually using it since my cell is primarily used for my DJ business, and I can't really tell whether someone is calling for Decimation ScreamPark (our haunt and entertainment center) or for my DJ services. I really need a different number, and Google Voice didn't give me an option of using a different number (i.e having someone actually dial the number we'd like, and have it come to my number).

I would create another google account for the haunt. So you would have one account for your DJ biz and another one for the haunt. As of last year when we used it for the haunt, it rang with the google voice number and not the cutomer's number. So like beardedbil said, just program that in your cell phone so you know which is calling. I also believe it will allow you to create a vanity number.

screamforadream
07-19-2012, 10:08 PM
Okay that makes more sense, I didn't realize that's how it would show up. That changes everything!

Does it allow for different voicemails as well? I know you can have A voicemail, but if they call the haunt number, will they get the haunt voicemail and not my DJ voicemail?

tonguesandwich
07-19-2012, 11:12 PM
In the non haunt world a toll free number on your site is the biggest and best "Graphic" you can have on your page to create a trust factor.. meaning even if they don't use that number to call you, it helps with people to be not afraid to use their CC on your site aka conversion rate (if you did online sales/tickets this would be important) You can have it go straight to your cell.. ring a few times and then go back to your toll free voicemail if you don't want to answer it. In internet sales it is great to filter out real buyers. The cost is 14.95 for 300 minutes and during the haunt season you can up that to a higher package. You are not going to use a lot of minutes on your toll free line. The subconscious impact is the ticket. Ring Central is a good one. haven't used Google..

SeanMassacre
07-19-2012, 11:41 PM
Google Voice will be your best bet. In the off season, it can just ring and leave a voicemail in your google account. It is amazing. We had 3 phones that it rung at our haunt, so that no one ever got missed. Forget AT&T and Cricket and all that. Use your own phone. You can even disable it while you are sleeping or at work.

screamforadream
07-20-2012, 10:01 AM
Checked out ring central, i think i like it more than google voice, yeah it costs money but i think it's easier to use....i could be wrong, but we'll just have to see lol. I'm showing my partner this thread when we meet up later today and we'll look at everything. Thanks guys! :)

pickle
07-20-2012, 10:24 AM
AAAHH, see glad a few of you tech savvy people chimed in...I get so confused with that stuff!:confused: Now I've got a direction to start in...THANKS GUYS!




P.

screamforadream
07-20-2012, 01:04 PM
You and me both Pickle! lol