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Empressnightshade
09-12-2007, 11:47 AM
For those of you who have ordered from Sinister Scents before--
What is the ordering process? I clicked on the suggested link which opened up an email and then sent my order to them.

Was I suppose to give them my credit card number or phone number? Their deadline is in a week and although my order is small, I don't want it to get lost in the shuffle.

MMManiac
09-12-2007, 02:08 PM
i have the same question. I e-mailed them but havent gotten a response yet. Hope they get back to us soon!

sean

drfrightner
09-13-2007, 02:57 AM
I will say this... we finally added some of these this year!

AWESOME!!!

Larry

Ken Spriggs
09-13-2007, 08:46 AM
If you trust us......or the email system go ahead and place the credit card # in the email with your order. We will charge the card when it ships.
OR place your order and leave your phone # we can call you for the credit card #.

We all work regular jobs and deal with this stuff in the afternoon.
Sorry if it takes a little bit to get stuff done.

MMManiac
09-13-2007, 11:16 AM
I Got A Response Right Away And Sent My Info To Them. I Think Eveyrone Should Utilize Sinister Scents In Their Haunt!

Sean

Ken Spriggs
09-13-2007, 12:48 PM
Well then JT is keeping up with the emails and orders.
We will have a store online soon to help the issue.
I have been a little out of the loop you might say........
I hope October gets my mind off of things!

dr0zombie
09-13-2007, 10:29 PM
Ken,

You really don't want your customers to be placing credit card information into an email. The problem isn't you, its all the places their email travels between you and them. If something happens you look bad and you didn't do anything. On top of that the credit card company may come back on you as the online store owner. Not trying to be critical, just slipping into my "day job" brain.......

- dr0zombie

Empressnightshade
09-14-2007, 12:15 AM
Okay....

I just sent another email with my order and telephone number.

Ken Spriggs
09-14-2007, 08:34 AM
That is why we give you....the customer the option to pay by Paypal....check....money order....or credit card.

Emp just call me later today
815-405-3645
We have a photoshoot tonight at Dream Reapers from 6-8 Chicago time (2 hours ahead) So call me after 6 your time and i will set you up.

Joedog
09-14-2007, 03:00 PM
Yea that was me......
Return the message if you please.


Don't ya just hate cryptic messages?
LOL

Empressnightshade
09-15-2007, 05:51 AM
Good grief!
I got so wrapped and tied up with stuff here that I completely forgot to call Ken. :( Will be calling sometime today.

MMManiac
09-19-2007, 12:40 PM
day one: e-mailed company
day two: nothing
day three: received e-mail back requesting info
day four: sent info
day five: received confirmation e-mail
day six: received my sinister scents!

Outstanding company, great product!!!