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stafford
10-31-2007, 08:32 AM
Any suggestions on a good ticket printing software/hardware system for a box office? Would like the tickets to be bar coded and the ability to scan at the entry gate.

I know there was fairly simple machine (KISS I think), haven't been able to find a website for it.

Thanks in advance for any suggestions,

Chris

SteveR
10-31-2007, 11:49 AM
Hey Chris -

We use tix.com . We don't do the ticket printing, instead it's all done via "will call", but tix.com says they can do printing and supply scanner machines. We like the appearance they give to the on-line customer, but I have to admit I find the box-office side of things a bit confusing - it looks like its for larger venues or people with CPA degrees.

My advice is find something that works FAST - less than 10 secs per group transaction or under 5 secs per person transaction. We haven't found that yet.

HauntedWebby
10-31-2007, 11:59 AM
We've been looking into several options ourself. It seems most use the BOCCA printers which is nice because ticket stock is widely available for it.

To date I haven't found anything I was willing to pay the average of $10K or more for.

Transfusion Tom
11-03-2007, 07:45 PM
We customized our tickets through Vista Print, and then did our web tickets via ScreamPass.net. Its always nice to be able to bar code, especially if you are worried about people trying to sell 'fake' tickets outside the gate. Really depends on the size and scope of our haunt.

Transfusion Tom
11-03-2007, 07:46 PM
Whoops, that's ScreamPass.com

HauntedWebby
11-07-2007, 12:29 PM
We have had scream pass every year we've been open. This year we added CC to our ticket booth and scream pass tickets sold went down. People really don't like the extra fees.

Love Scream Pass and still use them for limited ticket events.

stafford
11-07-2007, 11:28 PM
Thanks for all the responses, to clarify though, I'm not looking for online ticketing, we have been using screampass for a few years. What I'm looking for is a box office management and ticket printing hardware solution for our on site sales. We were (as well as a couple other attractions in our area) hit by counterfeit tickets this year, and before we go into preventative measures with printing, I'll tell you, these tickets were printed out of state, full color both sides, uv coated, numbered, perforated, etc. and at least 3 attractions that I know of were hit by counterfeiters.

I would like the tickets to be printed when purchased onsite, and to be bar coded so they can be scanned at the entry gate. Like I said in the earilier post, I recall a machine called KISS or something like that, but can't seem to dig up information on their systems.

Chris

beardedbil
11-08-2007, 05:01 AM
I don't know if this helps:
http://www.ticketreports.com/index/ticket_printing_USA

But they offer bar coded tickets and also UV coated tickets, shine a black light on the back of the ticket and your special logo etc shows up...
also they sell complete packages for scanning your bar codes at the entry gate, not a pretty ticket but might help you against counterfeiters.

I also found this guy:
http://www.ticketcreator.com/

and this guy:
http://www.custom.biz/eng/markets/TicketingEquipment.aspx
Desktop ticket printing solution

tot13
11-08-2007, 02:12 PM
Thanks for all the responses, to clarify though, I'm not looking for online ticketing, we have been using screampass for a few years. What I'm looking for is a box office management and ticket printing hardware solution for our on site sales. We were (as well as a couple other attractions in our area) hit by counterfeit tickets this year, and before we go into preventative measures with printing, I'll tell you, these tickets were printed out of state, full color both sides, uv coated, numbered, perforated, etc. and at least 3 attractions that I know of were hit by counterfeiters.

I would like the tickets to be printed when purchased onsite, and to be bar coded so they can be scanned at the entry gate. Like I said in the earilier post, I recall a machine called KISS or something like that, but can't seem to dig up information on their systems.

Chris

You may have too big of an operation for our method to be feasible, but here goes:

I create our tickets on my PC, eight per page, and assign a "group letter" for each. This year we had twenty groups. I printed three pages, each containing eight tickets, with the remaining four tickets marked "Guest" instead of a group.

I took the printed page to Staples and had fifteen copies of each printed on card stock, giving me 15 tickets for each group. The young lady at Staples has my tickets already cut when I com to pick them up. I buy a box of fifty sheets of laminate and do six tickets per sheet.

When the customers pay for their tickets, we allocate them to "Group A" for example and give them their tickets. When it is time for their group to go through the Trail, we take the tickets back, thus recycling our tickets. We always have people who want to pay for a souvenir ticket, which is why we print 15, as we try to keep our group-size at ten. Wait until the last night for "souvenirs" and punch a hole through the Group letter.