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bradlow702
10-15-2008, 11:40 AM
When people are about to enter your haunt, do you have someone standing at the front that tells them rules?
Like:

We have 3 rules:
Don't touch the actors, they will not touch you.
Do not run inside, the halls are narrow, and you could end up hurting yourself.
No cell phones, video cameras and no flash photography.

Are those good? Can you help me think of anything else?

I really appreciate it!

Smiley
10-15-2008, 11:59 AM
Yes, we do have a guide that explains all the rules before the haunt tour continues. They also state that if anyone breaks said rules, the trouble maker(s) of the group will be formally introduced to our security staff.

Looking at your list, there are a few things I highly recommend be added. For your patrons' safety and your haunt's.

No Weapons
No Drugs
No Alcohol
No Lighters, Matches, Or Any Open Flame

phreakout
10-15-2008, 11:52 PM
heres our rules for our haunt:

- Do NOT touch the monsters, and the monsters will not touch you
- Do not run through the house
- Finish all drinks and eats before entering
- No flash photography or bright lights
- Wear proper shoes. we dont recommend open toe shoes/flip-flops, or heals.
- Listen to your guide at all times
- no smoking allowed inside
- no not touch the props/scenery

If any of these rules are broken, you will be immediantly escorted out of the haunt.

Our monsters are not allowed to touch you, but may occasionally brush up against you but not on purpose. this does not entitle you to touch them at all.

glowsticks are allowed, but this will only help the monsters find you faster.

this house has the following elements inside:

- fog
- strobe lights
- UV lights
- loud noises

if you have any problems with these, please let your guide know.

this house is extremely intense, so children are not reccommended. if at any time you or your child do not wish to continue, we will escort you out the nearest exit

SSP
10-20-2008, 05:54 PM
glowsticks are allowed, but this will only help the monsters find you faster.


I always found glowsticks to be a problem, especially in our opening show, but I love the way you take care of that!

elswarro
10-20-2008, 08:33 PM
we have had alot of requests to add the haunts rules into our que line dvd. so what we did was every 5 minutes, the que line video breaks and a 1 minute explanation of the haunt rules comes in.....and then the que line video resumes. it loops all night.

we made the rules very entertaining with images and video overlayed with text and custom narration.

works out really well....hit us up if would want something like this next year!

- jason

Jim Warfield
10-21-2008, 12:57 AM
People come into my house in groups, sit down and if the group are all into glow sticks, then I simply point out to them that they may be ruining the experience they paid for. As long as they are not ruining anyone else's purchased experience, I allow them to go on into the tour , glow sticks in-hand.

UnDeRTaKer313
10-21-2008, 05:17 AM
sell glowsticks and small dollarstore flashlights that are super dim, and sell them for 5 bucks.
you could make a killing!

FoundationForFear
10-21-2008, 08:57 AM
We show a rule video before guest go into our haunt. We have a live band or other line entertainment each night, so we have to show the video just before they go in the house. We break them into their group of 8-10 that they will be going through with and take them to an EZ Up Tent. In the tent they watch a our rules video. It's about 3.5 minutes long and is comedic. We found that they are hopped up and ready to go enough that trying to do "scary" presentation of the rules isn't needed. The comedy kind of lulls them into the false sense of "Hey these guys are funny, this is gonna be a cake walk"...then they go into the house and BAM---"Good feelings Gone"

Evilution Unlimited
10-23-2008, 11:38 AM
I think most people know the rules. Seriously, how many people are not going to punch a hole in the wall just because some guy told them not to. They know better and are going to do it regardless if they went in with that mindset.

monsterwax
10-24-2008, 10:15 AM
They SHOULD know better, but if everyone was intellegent, we wouldn't be having such a tight Presidential race between two IDIOTS! (Just kidding.) Seriously, the rules give you a chance to say "I told you so" when you eject someone for touching the actors or running or whatever. They will often demand their money back but we say, "the rules were posted on the wall for those who know how to read, and we also TELL you them for those who don't read. So you were warned"

Monster-Tronics
10-26-2008, 04:54 AM
One thing I think is very true that I heard from one of LPís seminars is to never give the rules speech right before people enter the haunt! Most of you make a good wait line experience to entertain and get customers in the mood for the haunt by having creepy music, videos, fog, line actors and all this anticipation is wiped clean by having some goon taking your tickets yell at you not to touch the actors and not to do this or that.

Give the rules when they buy the tickets or post it when they first enter your property but donít give it at the door and ruin all that great scary anticipation you built up!

At the door you may want to drop the rule bomb on a few jerks that look like trouble makers which we all can spot them a mile away but for most it is not needed at the door.

Jim Warfield
10-26-2008, 08:17 AM
I turn on the bright lights and slowly explain some of the most important items to everyone in that room as I rotate, making eye-contact with all of them, one at a time. I think this alone brings more attention to what I am trying to put across.

rshorts
10-27-2008, 09:38 AM
I understand what Jeff was saying about creating an atmosphere but I like the idea of giving the rules when people aren't distracted by all the other folks in the queue and we can have their full attention. We never yell at them - we simply o over them one more time before going into the HAUNT. My HAUNT is at a high school so we to be very careful that we cover ourselves for any liability, and it doesn't seem to ruin the time for the participants. I'd rather err on the side of caution especially in this day and age of litigation. We've done it for three years and it has worked well. We also have them sign a waiver that states all of the rules before they enter - while in the queue line. Again, probably overkill but it's worked so far. For those of you who don't want to ruin the experience perhaps a signed waiver in the queue line could be your answer.

Happy Haunting!

Randy

monsterwax
12-27-2008, 02:09 PM
The lawyers can usually worm their way out of the waivers, saying the client didn't understand it and such and such. But they are helpful for discouraging people from suing, since some might think they signed away their "rights" (or "wrongs"). It has the added advantage of creating a sense of danger if they sign such waivers. On the downside, it slows up the line. And a lot of people put phony names on them so they don't count at all.