Awesome feedback! Thanks so much! I'll definitely be talking to Lee at Transworld if they attend, or I'll be getting in touch with them early next year! Thanks again!
We're on board with Ticketleap as well. We use them only for the online ticket purchase and no Internet connection is need on our part. We have been extremely pleased with them. I spent some time last year doing some online marketing, etc and came accross our information and found that Ticketleap actually put our info out through various websites. That aold me on them for years to come, the previous vendor simply hosted the ticket sales, where Ticketleap actually promoted the haunt.
I LOVE the idea of soliciting feedback while it's fresh in people's minds - That just makes sense. I also agree that it's really important to thoroughly research vendors.
TicketLeap is crazy dedicated to haunters and we've been very successful for our haunt clients, but we're not for every haunted attraction. Typically, TicketLeap has been most successful with haunts that are concerned that they're not fully leveraging social avenues (Facebook, Twitter, etc) to increase sales, others are frustrated that their current system does not provide a truly self-sufficient, easy-to-use platform and some haunts are simply striving for a more efficient, streamlined onsite process (real-time smartphone scanning, POS sales, etc).
TicketLeap's model is unique in that we don't make any money, unless the haunt makes money - So we're in this together. It's a partnership where TicketLeap works tirelessly to provide an innovative product that's focused on increasing sales and making lives easier.
Kelly, don't hesitate to reach out to me directly with any specific questions - or of course I'm always open to grabbing a drink at one of the shows
All the best, - Lee
PS: A big shout out to Folklore, Reindeer Manor, Fright Factory, Hall of Horrors, HauntApps and Well's Township Haunted House - Congrats on all your hard work this season, and here's to a KILLER Halloween weekend!
Thanks Lee. I believe the reason we haven't used your services in the past was because we believed we would need an Internet connection on site at the attractions. Because of the remoteness of our location, we don't have this. As a matter of fact we have a terrible time with even our cell phone reception. We do, however, have our credit card system connected to the phone lines. At any rate, I do look forward to speaking with you! Thanks!
P.S. We've used online ticketing for approximately 6 years now. We're just looking to make a change of service provider next year.
Last edited by Raycliff Manor; 10-27-2011 at 09:18 AM.
I would have suggested to you, [MENTION=4034]Raycliff Manor[/MENTION], the MiFi from Virgin Mobile. We don't have a hardwired phone line at our location and therefore no internet through such means. We purchased the Virgin Mobile pay-as-you-go Mobile broadband and it works well enough for us to check in our ticketleap customers via the browser-based POS. Since it's essentially internet through a cell service (sprint) it's a bit spotty in terms of fast connection speeds.
Thanks for the shout out FROG ZOMBIE !! Your product is great !!
Last edited by freak 'n' stein; 10-27-2011 at 10:21 AM.
My event, while on break this year, ran online ticket sales through a zen cart add on. I was able to have it integrated into my website, custom graphics, and security codes for will call ticket pickup. The option for scan bar codes exists but i did not utilize that. Coupon codes and reports were also availible. It is all free open source software but requires time to customize and integrate. Best of all for a small operation were the zero processing fees. Only the unavoidable CC or paypal merchant fees.
Keep in mind we are a relatively small operation but when finished the interface is not much different that Knott's
We have been using Interactive Ticketing for 4 years now and they have been amazing. The fees are the lowest in the industry, system is simple to use, and you get your money the next business day deposited directly into the bank. No long waits for a check.
Hey Randy, can you tell us what their fees are? I can't find it on their website.
Interactive Ticketing charges $.75 per ticket with a minimum of 3500 tickets sold. Even if you only sell 1000 tickets and charge a $2.50 fee, you tickets fees cover the costs. They also have a do-it-yourself solution available at www.squareonetickets.com that is only $.99 per ticket, and if you use their gateway payment company, there is a 3% fee. If you have your own credit card payment company such as Authorize.net or Global pay, the cost is even lower. I researched 6 online services 4 years ago and these guys came out on top. Now, most of the America Haunts members use this system.
If anyone has any questions regarding our service they can contact the President, David Arevalo or Terry Howesly anytime at 877-253-5676
Thanks again for the feedback everyone! I'm definitely going to be looking into Interactive Ticketing and Ticket Leap for next year. We're already working on a possible spring and/or summer event at the Raycliff Attractions! I hope everyone experienced a safe and hugely successful season this year!
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