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Thread: What do you do for express line for large crowds? Online tickets?

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  1. Default What do you do for express line for large crowds? Online tickets? 
    #1
    Join Date
    Apr 2009
    Posts
    441
    What do you do if you have large crowds as far as online tickets, express lines. If you do an express line do you charge more money? Online tickets do you charge the consumer more money compared to at the door? Online tickets the patron pays a small fee for the ticket company and they question they pay more and should skip lines. What do you do to control these issues?
     

  2. Default Educate! 
    #2
    Join Date
    Mar 2010
    Location
    Connecticut
    Posts
    1,230
    Educate your customers! We make it clear online sales are purely for their own personal convenience, however, others will feel differently. For us, we have three haunts on a large property you can do in any order, so go to the shortest one! Having six lines would be a nightmare! We also make it clear that the online service charge does not go to us, we do not get money from that charge, all the online sales do is guarantee you entry, nothing more, nothing less, pick a haunt and have some fun!
     

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  1. icarian
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