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Thread: Ticketing companies

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  1. Default Ticketing companies 
    #1
    Join Date
    Feb 2010
    Location
    Brookings SD
    Posts
    342
    I am looking at maybe switching my online ticket company this year. Who do you use? Your answers are going to make my decision. I used Ticket leap last year. I had no issues with them or the service but I am always open to better options.

    Thanks much

    Buck
    Capt.Chaos
    Fear Asylum Haunted House
    Brookings,SD

    fear-asylum.com
     

  2. Default  
    #2
    Join Date
    May 2007
    Location
    Columbia, SC
    Posts
    756
    Quote Originally Posted by Capt.Chaos View Post
    I am looking at maybe switching my online ticket company this year. Who do you use? Your answers are going to make my decision. I used Ticket leap last year. I had no issues with them or the service but I am always open to better options.

    Thanks much

    Buck
    I curious just for comparison as well! We used TicketLeap last season and they were great!! I love all the analytics...I'm about numbers...

    As of this past week we've gotten emails from ShowClix and Ticketometer. Ticketometer promises they're superior in terms of social media. This season I'm ALL about upping my numbers so that may outweigh analytics. Not sure. In reality, fees between all the companies are really just pennies in comparison so at the end of the day I'm truly about the company who offers great customer service and ease of use. I also like TL's verification phone apps.
    O'Shawn McClendon
    Creative Chair -- Operator: Cayce-West Columbia Hall of Horrors

    One mans junk is another mans kick-ass new prop...

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  3. Default Ticketing 
    #3
    Join Date
    Feb 2010
    Location
    Brookings SD
    Posts
    342
    I hear ya. I'm all about great service over saving a few points. I did talk briefly with interactive ticketing yesterday. They quoted a .99 fee per ticket. That is cheap. So I will need to visit with Lee from Ticket Leap next week. I agree on the social media. I think building your numbers is more important then minimal cost differences. It seems to me that Ticket Leaps cost was fairly high compared to Interactive. But I can't remember.

    Buck
    Capt.Chaos
    Fear Asylum Haunted House
    Brookings,SD

    fear-asylum.com
     

  4. Default  
    #4
    Join Date
    Sep 2009
    Location
    Indianapolis, In
    Posts
    399
    I'd recommend Ticketleap all the way. They are are recommend ticketing partner as we've been working with them for a little over a year now with our HauntApps.com service!
    News and event coverage from directly inside the Haunt Industry - http://www.hauntersdigest.com
    Get a Custom Branded Mobile App for your Haunted Attraction - http://www.hauntapps.com
    Website Designer & Developer - http://www.charlesterry.com
     

  5. Default Ticketleap 
    #5
    Join Date
    Mar 2012
    Location
    Chicago, IL
    Posts
    137
    Go with Ticketleap. We looked at companies last year at the Transworld show, and they were the one that were most adaptable and worked best with us. The Phone apps are great.
    Sean Hughes - National Sales Manager
    sean@pixelpushersinc.com
    312.613.7326 Mobile
    847.550.6560 X 102 Office
    844.44.PIXEL X 102 Toll Free


    www.pixelpushersinc.com - The nations leading printing and design company for the haunted industry.
     

  6. Default  
    #6
    Join Date
    Nov 2003
    Location
    NJ
    Posts
    217
    Ticketleap is who we've been with for about 4 years now and i've found no reason to switch to someone new. Every year they seem to bring something new to the table that makes it easier and more stress free to sell tickets online. I think sometimes if it's not broke don't fix it.

    Robert
     

  7. Default  
    #7
    Join Date
    Feb 2009
    Location
    Brilliant Ohio
    Posts
    346
    I went from Etix to Ticketleap. Here and there I'd get a phone call from TL, just asking how things were...no sales pitch...just checking in....thought it was cool. Then I started adding our info to several sites, community calendars, etc. As I did, I came across sites I had not put anything on and it had the correct information and up to date. Turns out TL added our stuff all over to help promote it. If we make money they do. Pretty cool again, I thought. I dont see any reason why I'd leave TicketLeap anytime soon. I couldnt be happier with them.
    Like a midget at a urinal, you gotta be on your toes

    http://www.wellstownshiphauntedhouse.com
     

  8. Default  
    #8
    Join Date
    Mar 2010
    Location
    Connecticut
    Posts
    1,258
    I stumbled across Ticketriver.com today. Signed up for it, created the event and tickets, and made it so the costumer pays all fees so it doesn't affect our bottom line at all.

    I've never heard of Ticketriver before but I was really impressed and don't see anything negative about them anywhere, it just sucks that we have to wait until the end of the month to get paid, but it isn't a real big deal since these are strictly online ticket orders.

    We're still using square once we open to process credit transactions.
     

  9. Default  
    #9
    Join Date
    Oct 2004
    Location
    Maple Valley, WA
    Posts
    16
    We had connectivity issues with TicketLeap and lost some $$ due to technical problems, but their customer service is great. Online ticketing for us has been negligible at best, but it depends on the size of your haunt. If you are new or smaller it may not be worth the slight loss in revenue. If you're established and/or pretty big and impressive it might be the way to go.
    SHADOWS HAUNTED ATTRACTION
    http://www.ShadowsHaunt.com
     

  10. Default  
    #10
    Join Date
    Nov 2011
    Posts
    540
    Since I'm no longer employeed by Millenium 3 computers, I lost my connections to getting websites done. However my best friend has been working on an html site. He's having a little trouble with the flash programming.
    I'd like to be able to do online ticket sales myself, but I've NEVER had any experience with this at all.

    Any one of these particularly more user friendly than the other?

    Is there a way for a new haunt to fabricate an online ticketing setup?

    Dewayne
     

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