Been with them several years.... Are they a little more than some of the other companies? Yes! Is their service and support of this Indstury far superior than others? In my opinion YES! I know with some people a few cents saved is a few cents more in their pocket. I have never looked at that as a factor in my company. I LIVE BY THE SAYING YOU GET WHAT YOU PAY FOR! Lee will walk over broken glass to help you. They will work with you any way they can however they can!!!! They will promote your haunt, event hayride set up your sales they do it all for you!!!! So if your out a few dollars is it not worth piece of mind? I seen someone mentioned a connection issue but that can happen with anyone. Shane and it's don't fix it if it's not broke! Shane