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Thread: Ghostride productions issues

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  1. Default Ghostride productions issues 
    #1
    Join Date
    Jul 2012
    Posts
    10
    has any one else had issues getting there stuff from ghost ride this year?
    we ordered at Transworld and have still not received our items
    we have contacted them several times and the response we get is your items are going to ship today, and they never come
    any input on how to get our stuff
     

  2. Default  
    #2
    Join Date
    Mar 2012
    Location
    Chicago, IL
    Posts
    130
    We had HORRIBLE luck with Ghost Ride. We ordered back in November 2011. The invoice said that the items would ship 4/1/12. Nothing ever happened or shipped. I had to chase them down and then got bullshit answers. When we finally did get a package from Ghost Ride, it was wrong. Most of our order was missing. They told us to keep the other stuff, which amazes me, when it cost somethings, but that are bascially giving it away.
    Sean Hughes
    sean@pixelpushersinc.com
    847.550.6560 Office
    312.613.7326 Mobile

    www.pixelpushersinc.com - The nations leading printing and design company for the haunted industry.
     

  3. Default On my watch list 
    #3
    Join Date
    Mar 2011
    Location
    Raleigh, NC
    Posts
    377
    We had no issues from them other than a little late, but everything got here in June. I also ordered at TW but will watch this next year.
    Travis "Big T" Russell
    President
    Big T Productions Inc

    Owner and Operator of "The Plague" and "Camp Nightmare"

    Customer Quote of the year: "Damn, I pissed myself"
     

  4. Default Horrible Customer Service 
    #4
    Join Date
    Feb 2011
    Location
    Dallas, Texas, United States
    Posts
    2
    We ordered at Transworld as well, received a call in July saying that they are about to ship our order. To this date still do not have a ship date. I have called and emailed several times but no response. The only return call that I have ever received was back in July when they needed my credit card information. Imagine that. We are about ready to just move forward and cancel our order all together.
     

  5. Default  
    #5
    Join Date
    Mar 2012
    Posts
    347
    Amazing! Its like stealing money....Credit card cancel is the only way to go....

    Stew
     

  6. Default  
    #6
    Join Date
    Aug 2003
    Location
    Clinton TWP, MI
    Posts
    836
    We ordered some stuff too, still nothing
    ~Bill Mlinac
    The Deadland Haunted House
    www.facebook.com/Deadlandhauntedhouse
    www.Thedeadland.com
     

  7. Default Ghost Ride 
    #7
    Join Date
    Aug 2003
    Location
    MA
    Posts
    189
    We had issues last year with delivery, they asked what I really needed, I told them and they shipped out the items I didn't need to open. I got a call after we were open a week saying they were ready to ship the rest of our order, I told tem to cancel. We wouldn't have gotten our remaining order until our 3rd weekend, wevonlynopened 4 weekends last year. I had hoped it was a 1 time thing but didn't order at the show because I wanted to wait and see. I'm glad we held off, I love the Ghost Ride and their products but it doesn't help when they don't ship.. I really hope they get past these issues they've always been Top Notch..

    Dan Augusto
     

  8. Default  
    #8
    Join Date
    Nov 2008
    Location
    Waverly, Iowa
    Posts
    651
    Ghost Ride is quickly becoming one of those "If you don't cash and carry at the show, don't place an order." Kind of businesses. Disheartening considering they always talk about how Transworld is the only show they do and they get all their business from that one show. This certainly isn't the first time I've heard about orders not being filled. Hopefully things will change?
     

  9. Default Ghost Ride 
    #9
    Join Date
    Dec 2007
    Posts
    360
    Same with us!
    We used to buy a bunch at the show and never got it. They did return our money in the form of a check stuffed inside a hogs heads mouth. I didnt know how to take that so I took it that they didnt want our business anymore and we stopped buying from them ever again..
    I think it is the luck of the draw on most vendors.. I just think these vendors shouldnt be able to show if they cant produce it..
     

  10. Default  
    #10
    Join Date
    Jul 2011
    Location
    Mt. Olive, NC
    Posts
    179
    I ordered last year from them and the props arrived a little late, but they looked great. I placed a bigger order this year($1000 minimum) and I have not had any response when it will ship. I will be back at Transworld in 2014.If I dont get my stuff this year they will know what a crazy ass redneck is.
     

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