Yeah, I feel for you, but that is why you should always read the DVD label and specifically ask "Is this good for commercial use". Hi-Rez makes it clear that their products are for home haunters and non-profits. They allow for commercial licensing which you have to remember, they put a lot of work into creating that great DVD products. You bought one after all so you have to agree their good.
Originally Posted by austind
All Hi-Rez Designs Visual FX DVD products are restricted to non-profit HOME HAUNT & PERSONAL USE ONLY, and are protected by all federal copyright laws.
If you wish to use this any Hi-Rez Designs Visual FX DVD products as part of a PRO / PAID HAUNTED ATTRACTION that charges admission, you must also purchase a COMMERCIAL USE LICENSE.
If you have questions or would like to purchase a commercial license for using Hi-Rez Designs Visual FX DVDs as part of your paid admission or pro haunt, please email us at: email@example.com.
Federal Law provides civil and criminal penalties for the unauthorized reproduction, distribution, or exhibition of the copyrighted material of this product.
Not that I'm trying to criticize you, but you have to remember the old saying, "buyer beware". Especially buying from a 3rd party vendor. You always have to remember to do due diligence when your using other products from vendors and you said you found that it was printed on the label. When your at the show, read the label for any warnings and ask the seller if there are any commercial licences that are needed for using. If they don't know, pull out an iPad or iPhone, find the vendors site and see if they have anything in the FAQ or drop them a quick email.
In my current and past work, I sometimes want or have to use another artist work, but I always either get their permission, pay a licence fee, or find royalty free content. You just have to remember it's more important to ask first and cover your ass, otherwise you can find yourself in a very actionable place that nobody wants to find themselves in. I wish you the best and hopefully everything will work out for you. I would ask HiRez, "I love the DVD's, I've already paid for them. Is there a way that I can pay a difference for the commercial licence considering what I've already paid to secure the DVD in the first place?" Sometime you can even ask them, "I'm even willing to post a advertisement on my website and attraction saying we are using your products with a link to your site." Maybe they would be willing to do some wheeling and dealing to find a satisfying solution for both you and them!
Good Luck and I hope that you and everyone else has a great season!