How many people is too many? –
Last night in our haunt, there was a small issue with over-sized groups going through. In my experience I have seen larger groups of 6 or 8 people at a time but hardly ever more. We had groups of 8 and 10 go through because there were lines and our "door guy" wanted to push people so they didn't have to wait. I have instructed him that waiting to get in the haunt builds the fright. But I think he doesn't see it. Our actors complained that they couldn't scare some groups and people were leaving disappointed. Eventually, I put the foot down. Then the groups became smaller and the screams returned. We are still working out the kinks of starting a new haunt but this kind of thing is an easy fix. So, how about a quick survey: What is the maximum number of people in each group that you let through your haunt?