Heck yes. One customer kicked open the make-up room door. Unlucky for him, the haunt owner was on the other side. His excuse for why he did it was, "I dunknow." He was kicked out of the haunt right then and there. So now the door and his ass have something in common, they both have a foot print on them.Originally Posted by sythlor
But violent behavior isn't limited to the props and scenery, it can also happen to your actors. We've had people that have been punched, kicked, and as for me, I had a door slammed into my face. It's true that some people get too scared and hit someone out of reflex. But it's also true that some people are just evil bastards and want to put on the hurt. If any of your actors get assaulted by the customer (or anyone for that matter) don't hesitate to take them out of the group and call the cops.
We've also had people steal from our store. Weither it be via shoplifting or breaking in after hours and robbing the place. Security cameras helped us in this regard; in fact, it's how we caught a would-be shoplifter (he later went to court and was found guilty). Yep, extra security is worth it. Cameras, alarm systems, wire fencing on the windows, I suggest them all.