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Thread: Don't Order From The Scream Team

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  1. Thumbs up Don't Order From The Scream Team 
    #1
    Join Date
    Nov 2008
    Location
    Waverly, Iowa
    Posts
    651
    I placed an order a month ago for two appliances, two wigs, and their instructional DVD. A few weeks later, I got a package containing the two appliances and wigs, but no DVD! There was even an invoice with a list of everything I order and the DVD is clearly on there. After weeks of e-mailing (I don't have a phone number.) I still have yet to receive my DVD.

    Great product, CRAPPY SERVICE! Do not do business with the Scream Team!
     

  2. Default  
    #2
    Join Date
    Aug 2008
    Location
    Escondido, CA
    Posts
    1,319
    I can't remember where I saw it, but someone posted somewhere that the best way to reach them is through their Myspace page. You might give it a shot. Good luck and I hope it works out for you.

    Kel

    Kelly Allen
    Raycliff Manor Haunted Attraction
    www.RaycliffManor.com
    www.Facebook.com/RaycliffManor
    www.HauntBook.com
     

  3. Default  
    #3
    Join Date
    Nov 2007
    Posts
    1,019
    Quote Originally Posted by Raycliff Manor View Post
    I can't remember where I saw it, but someone posted somewhere that the best way to reach them is through their Myspace page. You might give it a shot. Good luck and I hope it works out for you.

    Kel
    If that's true they just extended their service rating way beyond crappy. No time to answer emails from customers but they can go online networking with friends?

    These unfortunate stories come up every year about various companies. Someone always knows the trick for getting in touch with the owner. How about something simple, like them answering the phone when you call? If you can't do that, maybe you need to rethink your business. And yes, I know everyone is busy this time of year. Now present a valid excuse.
     

  4. Default  
    #4
    Join Date
    Nov 2008
    Location
    Waverly, Iowa
    Posts
    651
    I have e-mailed and Myspaced them...
    Still no word.

    This is ridiculous...
     

  5. Default  
    #5
    Join Date
    Nov 2008
    Location
    Waverly, Iowa
    Posts
    651
    Still no word...
    I was able to find a phone number on there site:
    http://screamteamorder.stores.yahoo.net/info.html

    But of course it rang and rang and nobody answered!
    Tried to leave a message, but the inbox was full!

    What is up with these crappy vendors!??!
     

  6. Default Scream Team 
    #6
    Join Date
    Jun 2005
    Posts
    184
    It would be better if they are not going to sell product just to take their website down - i have tried over and over again to get an answer from them and no reply
    Aven
     

  7. Default  
    #7
    Join Date
    May 2007
    Location
    Columbia, SC
    Posts
    748
    Thanks for the heads up. I was going to order the clown wig and appliance from them this year. I'll be shopping elsewhere!!!
    O'Shawn McClendon
    Creative Chair -- Operator: Cayce-West Columbia Hall of Horrors

    One mans junk is another mans kick-ass new prop...

    http://www.hallofhorrors.com

    http://twitter.com/hallofhorrors

    http://cwchallofhorrors.blogspot.com

    http://www.youtube.com/hallofhorrors

    http://www.myspace.com/cwcjc_hallofhorrors
     

  8. Default  
    #8
    Join Date
    Nov 2008
    Location
    Waverly, Iowa
    Posts
    651
    I still have yet to receive anything. I've e-mailed over and over.
    I also found a phone number on the site, and imagine that, the inbox is full!
     

  9. Default Thanks for the warning 
    #9
    Join Date
    Sep 2003
    Location
    HATBORO, PA (PHILLY)
    Posts
    1,016
    Good luck trying to get this problem resolved. Bad news travels fast. Hopefully others will take heed.
     

  10. Default  
    #10
    Yeah, I've tried getting in touch as well to ask questions @ Scream Team and this was even way back in Feb. to this date I have not heard one word or reply. I have even tried the myspace and no answer.

    Some of the pics of the prosthetics don't come up, so you can't see the appliances more in detail. I've had appliances from them before, great product but were always purchased thru a local makeup supply store.

    I'm thinking heavy on ordering thru BoneYardfx.com at least they answer your questions in a timely manner.
     

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