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Thread: Onadira Scare Products

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  1. Question Onadira Scare Products 
    #1
    Join Date
    Jun 2011
    Location
    Cincinnati, Oh
    Posts
    56
    Hey everybody,

    I've purchased a couple products from Scare Products during Transworld and I'm looking into ordering some other products, but I'm having issues contacting them. I've been trying to get ahold of them for a couple weeks now, anyone else ever have problems with this?
     

  2. Default Scareproducts 
    #2
    Join Date
    Jul 2009
    Location
    Tampa, FL
    Posts
    46
    Hey, I'm sure you've tried the 800 number, but did you try his cell number? I think it's on his voicemail message.
     

  3. Default  
    #3
    Join Date
    Jun 2011
    Location
    Cincinnati, Oh
    Posts
    56
    Hmmm... I didn't hear him give his cell number on the voice message. Hopefully I hear from them!
     

  4. Default  
    #4
    Join Date
    Mar 2011
    Location
    Buffalo, NY & Scottsdale, AZ
    Posts
    106
    I too have been trying to contact them for the past week with no luck.

    The Vacupatch sets and a few other scenic materials they carry have been on back order according to their website for well over a month. I'm sure I'm not the only one that filled out the "contact me when they become available" form.

    Each time I've tried calling the voice mail is completely full so I can't even leave a message.

    The many sets of used brick vacupatch we need is key to a certain area of our first pro haunt season!

    Hope they get things sorted out ASAP. It's the only order I haven't placed! :shock::neutral:
    District of the Dead, Buffalo's Newest & Most Frightening Haunted House!

    All that matters is knowing what you really want, and going after it.

    http://www.DistrictoftheDeadBuffalo.com
     

  5. Default  
    #5
    Join Date
    Nov 2008
    Location
    Waverly, Iowa
    Posts
    651
    It's things like THIS that should make you question the integrity of a company. If you are unable to contact them now, will you be able to contact them if your order is late, incorrect, or not complete? Think about it!

    There are plenty of reputable companies out there (Many of which patrol these forums) that would LOVE to get a phone call for your order!
     

  6. Thumbs up  
    #6
    Join Date
    Jun 2011
    Location
    Cincinnati, Oh
    Posts
    56
    Well, I gave up and decided to take my business else where. I feel quite lucky that the claustrophobia I purchased was the floor model... Seems like they have issues. I will not be buying from them until they get their stuff straight.
     

  7. Default  
    #7
    Join Date
    Apr 2011
    Location
    New England
    Posts
    33
    call their shipping and receiving number, Shipping & Receiving
    Jason Garneau
    Phone: 1-401-767-2073
    I called there once looking for a job, the owner said they are just a distributor and the office in RI, where I live is a 1 man shop, just doing shipping.
     

  8. Default  
    #8
    Join Date
    Mar 2011
    Location
    Buffalo, NY & Scottsdale, AZ
    Posts
    106
    Quote Originally Posted by Front Yard Fright View Post
    It's things like THIS that should make you question the integrity of a company. If you are unable to contact them now, will you be able to contact them if your order is late, incorrect, or not complete? Think about it!

    There are plenty of reputable companies out there (Many of which patrol these forums) that would LOVE to get a phone call for your order!
    Couldn't agree more. For a company that appears to be as big as Onadira/Scare Products is as a haunt industry vendor you'd think there would be more than one sales number/email to contact.

    I believe it is even more important to at least keep your voice mail box clear for potential business questions and orders...

    Where or who are other vendors that can supply the same or similar Brick Vacupatch scenery??

    Much appreciated!
    District of the Dead, Buffalo's Newest & Most Frightening Haunted House!

    All that matters is knowing what you really want, and going after it.

    http://www.DistrictoftheDeadBuffalo.com
     

  9. Default  
    #9
    Join Date
    Mar 2011
    Location
    Buffalo, NY & Scottsdale, AZ
    Posts
    106
    Quote Originally Posted by jmullens1 View Post
    call their shipping and receiving number, Shipping & Receiving
    Jason Garneau
    Phone: 1-401-767-2073
    I called there once looking for a job, the owner said they are just a distributor and the office in RI, where I live is a 1 man shop, just doing shipping.
    Thanks for the heads up I will try again using that number in the morning!
    District of the Dead, Buffalo's Newest & Most Frightening Haunted House!

    All that matters is knowing what you really want, and going after it.

    http://www.DistrictoftheDeadBuffalo.com
     

  10. Default I also got some stuff from them 
    #10
    Join Date
    Jun 2011
    Location
    Auburndale, FL
    Posts
    120
    I actually got somebody on the phone a couple of weeks ago, they said they are behind and things should start going out from Transworld in early August. They got backed up, this is my first experience with them so I will take a wait and see approach. But these guys sell their asses off at the shows and then scramble to fill orders...Nature of the beast I guess. Last year I was waiting until late september before I got some of my stuff from other companies. The good thing is that they dont charge until they ship.
     

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